Under New York licensing rules, when must a licensee disclose a potential conflict of interest?

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Disclosures are required whenever a material fact or undisclosed interest could affect a party’s decision, and that includes explaining your agency relationships and whether dual agency is involved when it could influence choices. The idea is to keep the other party informed so they can weigh how the licensee’s interests or duties might shape the advice they receive or the options presented. Doing this promptly helps ensure decisions are made with full knowledge, protects everyone’s interests, and supports trust in the transaction. Waiting for a supervisor’s prompt, handling disclosures only after the fact, or never disclosing during the process would leave parties in the dark and could undermine the integrity of the deal.